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Civil and Environmental Engineering IT Support

Find information about:

Accessing WSU Wireless

Visit CougTech for instructions on accessing WSU Wireless.

CEE Network Account

Students need to have a CEE network account to access departmental computers and printers. To request an account please submit a ticket at https://support.vcea.wsu.edu.

Review the WSU computing and network use policies.

Computer Lab Information

The department maintains several Windows computer laboratories for use by certified undergraduate and graduate students.

The undergraduate lab is located in Sloan 242b. Access to the lab is by code entry.

The graduate lab is located in Sloan 141. Access to the lab is by code entry.

Access to all lab computers requires an account in the CEE domain. Accounts can be requested by email (see CEE Network Account FAQ above).

Creating a VPN Connection

Visit CougTech for instructions on how to create a VPN connection.

Data – Accessing and Storing

Computer laboratories maintained by the Department of Civil and Environmental Engineering are controlled by domain servers. The following information is intended to assist the user in understanding what happens during the logon procedure and how they can help themselves and others by properly managing where personal network accessed data and files are stored.

User accounts are created and maintained on domain controllers. The accounts established consist of a ‘roaming’ profile folder and a stationary users folder. These secured folders are owned by the user and are accessed during the logon process.

When a user logs on to any domain computer, the contents of the roaming profile folder is downloaded to the workstation and copied to the ‘C:\Document and Settings’ folder. The purpose of the roaming profile is to ensure that the user sees the same desktop and settings on all domain computers. Additionally, the user is connected to the shared drive (Z:) where their personal users folder resides. Both folders have the same name as the user’s login name. For instance: for a login name of rfrank, the users folder is Z:\rfrank and the profile folder is C:\Document and Settings\rfrank

When the user logs off, the contents of the user’s profile folder is copied back to the file server and the folder erased from the workstation. This is done to conserve valuable disk space on the workstation. The amount of time it takes for a user to log on (and to log off), therefore, depends upon the size of the user’s profile folder. It’s size should be kept to a minimum.

General rules to be considered are:

  • Do not store data in your profile folder. This includes data on your Desktop and in My Documents. Data and files should be stored in your Z: drive users folder. The contents of this directory is secure, universally available, and above all, not downloaded during the logon process.
  • There is a limit restriction of 200MB of stored data for all undergraduate accounts (500MB for graduate students). This limit is the combined total of the user’s profile and Z: drive folders. When this limit is reached, your profile will no longer be saved on the server but will be left on the workstation. Your data may well be lost should the workstation be rebuilt or the folder deleted.
  • Keep your profile size to a minimum. Instructions for reducing the size of your profile are located in the Additional User Profile Information FAQ below.

Your cooperation in the above matters will result in:

  • reduced network traffic
  • faster logon and logoff times
  • continuation of universally accessed personal files and data over the network

If you need assistance in transferring files from your profile to your users directory see Jon Heywood in Sloan 132.

Printing Policy

The Department of Civil and Environmental Engineering monitors shared network printers and places a limit on how many pages can be printed freely during a semester. Each printer has a cost per page associated with it and every print job reduces your balance based on the number of pages printed and the printer used. When your balance has reached zero you will no longer be able to print on CEE shared printers. You may add funds to your printing account by purchasing a card in Sloan 101 that can be applied to your account. Your account is reset to $20 at the beginning of each semester, which is good for 500 black-and-white printed pages.

Access your printing account here: Printing Account Management

Additionally, this system allows for some limited printing from personal computers not connected to the CEE network. For example, you may log in to the site mentioned above and submit certain types of files (Word, Excel, PowerPoint, PDF) from your personal laptop while using the WSU wireless network. This allows you to print out work you have finished at home at your convenience and when the computer labs are full. These print jobs are applied to your account the same way they would be if printed from a CEE network computer.

Projector Instructions – Sloan 146

Download instructions for connecting to the projector located in Sloan 146: InFocus Projector (PDF)

Slow Log On and Log Off

The reason it takes so long is because your roaming profile has grown from its initial size of < 3MB to something much, much larger. The purpose of the roaming profile is to insure that you see the same desktop information on any computer you log on to. Your profile is stored on a network drive and is transferred to the computer when you log on. It also is erased when you log off. The time to log on is certainly a function of the size of your profile. The greater it's size – the longer it takes. There are a couple of reasons why your roaming profile may have grown so large.

  • The cache file created by Internet Explorer needs deleting. By default Internet Explorer allocates a fairly large percentage of the disk drive to store pages visited on the web (cache). Unfortunately, the cache file created resides within your profile. To fix the problem, open Internet Explorer. Go to TOOLS – INTERNET OPTIONS and hit the ‘Delete Files’ button under Temporary Internet Files Folder. This will empty the cache. Next choose the ‘Settings’ button under Temporary Internet Files Folder. Reduce the cache size to 1MB. Hit OK (probably twice to exit the menu) and close Internet Explorer. When you log off the computer your reduced profile will be copied to the server and your logon and logoff times should be greatly decreased.
  • You are saving data on your Desktop or in My Documents. Do yourself a favor and store your data in your Z: drive folder. Data stored on the Z: drive is not transferred to the computer until you need it. It is not a part of the logon process. You can easily create a Desktop shortcut to your Z: drive folder by right-clicking on the Desktop, choosing New, Shortcut and pointing to your Z: drive folder from within the wizard.
  • Your ‘My Documents’ folder can be moved to the Z: drive by first creating a folder on the Z: drive named ‘My Documents’; next R- click on the ‘My Documents’ icon on your Desktop; select PROPERTIES; select MOVE and use BROWSE to highlight the Z:\My Documents folder; continue following the directions to move all data to the new location.
  • Certain programs and websites write huge amounts of data to the profile folder. Normally they are located in the ‘Application Data’ folder of your profile. Each of the sub-folders found in the ‘Application Data’ folder is the name of an application or its manufacturer. Unless the application is normally used it could be deleted. A recent application that uses large amounts of disk space is Google Earth – it can be deleted (see below).

A clean profile should be less than 3MB in size. To determine the size of your profile, right-click on the START button and choose Explore. This will open Explorer at your profile. Right-click on the directory with the same name as your account, and choose Properties. This will tell you the exact size of your profile. By right-clicking on any of the sub-directories under your account name (and choosing Properties) you can see how much disk space each of them is using. This procedure will help you to determine where most of the added space is being used.

More Information

Jon Heywood
Information Technology Specialist
heywood@wsu.edu
509-335-8938

Room: Sloan 132